We have developed a custom version of Cobra CRM with advanced functionality
The client is a European IT company. It provides support and hosting services for SAP ERP systems. To ensure the workflow, they used an outdated version of the boxed Cobra CRM product. The customer did not want to purchase a new version of the program, since there was a lot of redundant functionality in it.
The customer wanted to get a CRM-system, as adapted to their processes as possible. It should contain the functionality that they used in Cobra CRM, and have a mobile application.