Mobile app 1000Taxi
brings 35% of clients

Task

The task of the company Taxi Maximum is to increase the customer base and reduce work load of the call-center. With this goal in mind Taxi Maximum decided to order the development of mobile taxi service application.

The application must:

  • work on Android-based smartphones;
  • correspond ready Customers design;
  • interact with existing system that processes orders of Taxi Maximum;
  • be integrated with social media: Facebook, Vkontakte and Odnoklassniki.

Solution

  1. Drafted Terms of Reference. We interviewed deputy director of the company Taxi Maximum Byvaltseva E.A., discussed all suggestions and existing design of the application. Then we created drafted terms of reference and agreed upon the duration of the project.
  2. Developed the code. In the process of development, interim demonstrations were arranged to the customer every 2-3 weeks, to provide control to the customer on every stage of development.
  3. Performed improvements beyond TOR by customers wishes. We added function to send a personal message to the driver and changed the layout of buttons on the interface.
  4. Customized Google Analytics, added counters of Yandex Metrica and customized statistical metrics. Now the customer can track the statistics of the application.
  1. We tested the application. Our testers executed final tests to ensure that the application works in accordance with the task set.
  2. Uploaded the app to Google Play. The first customers began to install the app to order a taxi.
Technologies used
  • Android SDK
  • Google Maps
  • WebSocket
Get it on Google Play

Results

  • 35% of customers orders are received via mobile app; all orders are processed automatically each order is sent directly to the driver without involvement of dispatch operator;
  • the application was installed by 10,000 people in the first year after it was launched;
  • the application is uploaded to Google Play;
  • the app was developed for Android 4+ platform;
  • the social media platforms are integrated into the application. They include Facebook, Vkontakte and Odnoklassniki. It contributes to promotion of mobile application, and, as a result of that, to bigger number of clients;
  • the project took 5 months.

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